الوثائق القانونية والشروط
آخر تحديث: 2026/09/12
Terms of Service & Usage Agreement
The legal framework governing access to Suwar Space platforms, portals, and services.
1. Acceptance of Terms
By accessing the website, client portal, or software systems of Suwar Space IT, you agree to be bound by these Terms of Service.
2. Intellectual Property & Licensing
- Platforms & SaaS Products: Suwar Space IT retains all proprietary rights, source code, and trademarks for its pre-built software suites. Clients receive a non-exclusive license matching their active subscription.
- Bespoke Engineering (Custom Builds): Full intellectual property ownership transfers to the client upon final milestone delivery and financial settlement.
3. Account Responsibilities
- Organizations are responsible for maintaining credential security for authorized team members.
- Prohibited activities include reverse engineering, unauthorized penetration testing, and breach attempts.
4. Service Level & Uptime
- We commit to a minimum 99.9% uptime SLA for managed cloud services.
- Scheduled maintenance is communicated at least 48 hours in advance.
5. Termination & Data Handover
Upon contract conclusion, Suwar Space IT ensures a smooth transition and complete data export handover.
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