Privacy Policy & Data Protection

1. Introduction & Privacy Commitment

At Suwar Space IT, safeguarding the privacy and security of client data is our foremost engineering priority. This policy outlines how we collect, process, secure, and govern enterprise data across our platforms, client portal, and technical solutions.

2. Data Sovereignty & Local Hosting

• Compliant Cloud Hosting: All databases and production assets reside within enterprise cloud infrastructure adhering to local data residency regulations.
• Tenant Isolation: Rigorous multi-tenant logical partitioning guarantees complete isolation between organization accounts.

3. Data We Collect

1. Account & Corporate Profile: Organization name, commercial registration numbers, authorized points of contact, and official emails.
2. Operational Data: Technical tickets, project milestones, invoices, and transaction records.
3. Audit Trails: Tamper-evident access logs and security timestamps for governance and compliance.

4. Encryption & Security Controls

• In-Transit: Mandatory TLS 1.3 encryption across all public and internal service boundaries.
• At-Rest: AES-256 encryption applied to databases, snapshots, and file storage.
• Key Management: Isolated Hardware/Cloud KMS with regular cryptographic key rotation.

5. Client Data Rights

Enterprise clients maintain full data ownership and can request exports, updates, or structured purge upon contract completion.